Administrative Office Specialist Certificate

Program Information

The Anoka Technical College Administrative Office Specialist Certificate is a 16-credit program that prepares the graduate with a foundation of skills that can be used in a variety of office positions. Administrative office support specialists perform a wide range of office responsibilities. They collaborate with other support personnel and administrators to ensure efficiency and accuracy in all office tasks.

In today’s technology-driven office environment, keyboarding and software skills are essential. In this program, basic keyboarding skills are practiced while speed and accuracy are improved. Basic computer skills are introduced and reviewed. Microsoft Word, Excel, and PowerPoint courses provide graduates with proficiency in productivity software that is widely used in industry.

The graduate of this program is well prepared to obtain an office support position. The credits in this program can be applied towards the Administrative Office Specialist Diploma and the Administrative Office Specialist AAS Degree.

Program Learning Outcomes

1. Define and recognize business etiquette and professionalism in the workplace and exhibit these skills in class interactions and communications such as e-mail and the discussion board.
2. Show basic keyboarding competency.
3. Utilize software applications necessary for business office operations including file management, e-mail, calendaring, search engines, word processing, spreadsheet, and presentation software.
4. Employ intermediate to advanced Microsoft Word skills to create and edit flyers, letters, and reports using templates, mail merge, and building blocks.
5. Employ intermediate to advanced PowerPoint skills to create business presentations that demonstrate appropriate design techniques.
6. Employ intermediate to advanced Microsoft Excel skills to use formulas and functions to create and edit worksheets, workbooks, charts and graphics, lookup tables, pivot tables, and charts as used in business scenarios.

Program Start Dates

Fall Semester: August
Spring Semester: January

Faculty Contact

Darla Cullen: 763-576-4018
Deb Catlett: 763-576-4025