Program Information
The Anoka Technical College Office Communications Specialist certificate program is designed to assist students in developing and preparing for an office position focusing on business communications. Written and verbal communications skills are polished with classes designed to develop grammar, proofreading, editing.
This program at Anoka Technical College provides students the opportunity to develop the grammar, punctuation, usage, and writing skills necessary to create, proofread, and edit polished business messages and oral presentations.
These skills can be used in any job that requires the office professional to proof, edit, or write proposals, newsletters, website content, blogs, press releases, social media posts, presentations, promotional materials, and various other types of publications based on industry specifics.
Students are prepared to work in this position through completion of courses in Business English and Written Business Communications which provide students with advanced instruction and practice in grammar, usage, punctuation, and business writing concepts. Administrative Office Procedures provides students the opportunity to learn and practice positive team behaviors and to polish their individual written and verbal communications skills.
Program Learning Outcomes
- Define and recognize business etiquette and professionalism in the workplace and exhibit these skills in class interactions and communications such as e-mail and the discussion board.
- Show basic keyboarding competency.
- Utilize software applications necessary for efficient office operations including file management, e-mail, calendaring, search engines, word processing, spreadsheet, and presentation software.
- Employ intermediate to advanced Microsoft Word skills to create and edit flyers, letters, and reports while utilizing templates, mail merge, and building blocks.
- Recognize and use correct mechanics, grammar, punctuation, and usage appropriate for professional business communications.
- Express thoughts clearly, concisely, and appropriately in verbal and written format by consistently using correct formatting and message approach (direct, indirect).
- Demonstrate knowledge of roles and functions of various professionals; collaborate and problem-solve as part of the office team.
Program Start Dates
Fall Semester: August
Spring Semester: January
Faculty Contact
Darla Cullen: 763-576-4018
Deb Catlett: 763-576-4025